Common Questions and Answers

Find the Answer to Your Question

Here vi have gathered the answers to the most common questions. Do you not find the answer to your question? You are always welcome to contact us via the contact form here.

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Yes, the campsite at Lagunen is open everyday all year around. Lagunen Kitchen & Bar is opened weekends from Easter until October. Café Magasinet is opened during summer.

For the most of our camping pitches you choose which area you want to stay at, but not a specific pitch. For some of our areas and cottages you may choose specifically where you want to stay. Contact us with your wishes, and we will do our best to meet them.

When booking online, you pay directly with your debit och kredit card. Then you do not have to pay the booking fee.

If you wish to book via phone or email, you pay by the invoice that is sent to your email. Depending on how much time remains until your arrival, you may choose to either do the full payment directly or in two instalments.

If you have booked your stay near your arrival, you may also do the payment at Lagunen’s reception. In this case you need to contact the reception. Please note that the reception does not accept cash.

If you are traveling by campervan, caravan or tent are welcome to check in at 13.00-22.45. If you are staying in a cottage or room at the hostel, you are welcome to check in at 15.00-22.45. When checking in later than 18.00 you need to notify the reception before 16.00.

When you arrive to Lagunen you check in at the reception. You can also use the check-in machine when checking in or out when the reception is closed. Read more about our check-in machine here.

No, as for now you are not able to check in online.

If you have booked a cottage in Bergsbyn, there are always pillows and duvets available. In the reception you may rent a set of linen and towel if you wish. All of our cottages have fully equipped kitchens.

The reception at Lagunen only accepts bank cards. The easiest way to pay at our campsite is with our chargeable cards and bracelets, that you charge with money and are able to use at the whole area.

In the shop, Lagunen Kitchen & Bar and in Café Magasinet cash is accepted.

You are welcome to bring your furry friends to Bergsbyn Standard cottage 1-10.

Contact the reception here and we will help you.

You may cancel your visit up to 40 days before your arrival. If you have ordered a cancellation cover in your booking, you may cancel up to 10 days before arrival. If you would get ill nearer to or after your arrival, there will be no refunds. Read more about our booking terms and conditions.

Contact the reception here and we will help you.

Area Map

Download the area map and find your way at Lagunen.


Booking Terms and Conditions

Read more about our booking terms and conditions.


Rules and Regulations

Read more about our rules and regulations at Lagunen.


Questions and Answers

Do you have any questions? Find answers to the most common questions here.


Opening Hours

The campsite is open all year around. Read more about our opening hours.


Self Check-in

Check in easily with our self check-in station.


Book Your Berth

Book a berth for a night or the whole season.


Contact Us

Give us a call or fill in the contact form.